Shipping Policy

Last Updated: 03/22/25

At Mp Jewelers we are committed to delivering your order quickly and securely. Please read our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Order Processing

  • All orders are processed within 1-20 business days (excluding weekends and holidays).
  • Orders placed after [cutoff time] will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Times

  • We offer [list available shipping methods: standard, express, etc.] shipping options.
  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: [7-10] business days
    • Express Shipping: [3-5] business days

Note: Delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. International Shipping

  • We ship internationally to select countries. Shipping costs and estimated delivery times will be displayed at checkout.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Lost, Stolen, or Delayed Packages

  • Once an order has shipped, we are not responsible for lost or stolen packages. If your package is missing, please contact the shipping carrier for assistance.
  • If your order is significantly delayed, please reach out to us at nyzaisallen15@gmail.com, and we will do our best to assist.

5. Incorrect Shipping Information

  • Please ensure your shipping address is accurate before placing your order.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping costs.

If you have any questions about our shipping policy, please contact us at nyzaisallen15@gmail.com Thank you for shopping with Mp Jewelers!